Privacy Policy

Last updated: August 2026

At Smith Architects, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.

By using our website or providing your information to us, you agree to the collection and use of your information as described in this policy.

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Company or organisation
• Project details or enquiry information
• Any other information you choose to provide through our contact forms or email correspondence

We may also collect technical information automatically when you visit our website, including:

• IP address
• Browser type and device information
• Pages visited
• Time spent on the website
• Referring website
• Cookie and analytics data

We use your information to:

• Respond to enquiries and project requests
• Provide architectural services and project communications
• Schedule meetings and consultations
• Improve our website and user experience
• Send relevant updates, insights or marketing communications where you have consented to receive them
• Meet our legal and business obligations

Our website uses HubSpot to manage contact enquiries, customer relationships and marketing communications.

When you complete a form on our website, your information is securely stored within HubSpot so we can respond to your enquiry and manage our communications with you. HubSpot may also use cookies and similar technologies to help us understand how visitors use our website and improve the experience we provide.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Our website uses cookies to improve functionality, understand website usage and enhance your browsing experience.

Cookies help us:

• Remember your preferences
• Measure website performance
• Analyse visitor behaviour
• Improve our website content and services

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business, including:

• HubSpot (CRM and marketing platform)
• Website hosting providers
• Analytics providers
• Professional advisers where required

These providers are only permitted to use your information for the services they perform on our behalf.

We may also disclose information where required by law.

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure through appropriate technical and organisational security measures.

While we take security seriously, no method of transmitting information over the internet can be guaranteed to be completely secure.

Some of our service providers, including HubSpot, may process or store information outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

You may request access to the personal information we hold about you or ask us to correct any inaccurate information.

To make a request, please contact us using the details below.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Smith Architects

Email: info@smitharchitects.co

Phone: +64 9 522 2552

Address: 84 College Hill, Freemans Bay, Auckland, New Zealand